Benny

Benny: Terms and Conditions

Last updated: 20 August 2026

These Terms & Conditions (“Terms”) govern your access to and use of the Benny mobile application, the website thebennyapp.com, and any related services (together, the “App”), operated from Australia by the Benny team (“Benny”, “we”, “us” or “our”).

By creating an account, downloading, or using the App, you agree to be bound by these Terms and our Privacy Policy.

1. What Benny Is

Benny is a chore and task management app with a gamified experience. With Benny, you can set up chores (including with timers and room-based presets), schedule chores for future dates and set them to recur, and earn experience points (“XP”, also called “Sponge Points”) by completing chores. Your Sponge Points let you upgrade and care for your virtual pet hamster, and you can exchange them in the in-app shop for pet accessories and other virtual perks.

Benny is designed to help you build habits and stay on top of your household: it is a productivity and motivation tool, not a source of professional advice of any kind. In particular, features that adjust your chore schedule based on a daily check-in about how you are feeling are for motivation and planning only; they are not medical, psychological, or health advice, and are not a substitute for professional care.

2. Eligibility

You must be at least 16 years old to use Benny. If you are under 18, you may only use the App with the consent of a parent or guardian, who agrees to these Terms on your behalf and is responsible for your use of the App. By using the App, you confirm that you meet these requirements.

3. Your Account

  • You must provide accurate information when creating your account and keep it up to date.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
  • Notify us at info@thebennyapp.com immediately if you suspect any unauthorised use of your account.
  • You may delete your account at any time in the App's settings or by contacting us.

4. Subscriptions and In-App Purchases

Benny is free to download and use. Some features require a paid subscription (“Benny Premium” or as otherwise named in the App). Premium features may include, for example: home-screen widgets showing your chores, schedule and pet; filters for chores and rooms; the ability to snooze or skip chores while keeping your streaks; holiday/sick mode (pausing your schedule for a period without losing streaks, tokens or XP); smart chores with a daily check-in that tailors your schedule; support for multiple homes on one account; adding multiple people to a home; custom effort points; and an ad-free experience. The exact features included in a subscription are described in the App and may change over time as we improve Benny.

Billing. Subscriptions are purchased through, and billed by, the Apple App Store or Google Play. By making a purchase, you also agree to the relevant store's terms and billing policies. We do not collect or store your payment card details.

Auto-renewal. Unless stated otherwise, subscriptions renew automatically at the end of each billing period until cancelled.

Cancellation. You can cancel at any time through your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period; deleting the App does not cancel your subscription.

Free trials. If a free trial is offered, it converts to a paid subscription at the end of the trial unless you cancel before the trial ends.

Price changes. We may change subscription prices. Price changes will not apply to your current billing period and you will be notified in advance in accordance with the applicable app store's rules.

Refunds. Refunds are handled by the Apple App Store or Google Play under their respective policies. Nothing in this section limits your rights under the Australian Consumer Law or other applicable consumer protection laws.

5. Virtual Rewards and In-App Currency

The App includes virtual currency, rewards and gamification features — including XP/Sponge Points, effort points, streaks, tokens, pet upgrades, and pet accessories and other items available in the in-app shop (together, “Virtual Items”). You acknowledge and agree that:

  • Virtual Items have no monetary or real-world value, cannot be exchanged for cash or anything of value outside the App, and cannot be sold, transferred, or traded;
  • Virtual Items are licensed to you for use within the App, not sold — you receive a limited, personal, non-transferable, revocable licence to use them within the App;
  • we may modify, rebalance, or discontinue Virtual Items at any time as part of operating and improving the App, including adjusting how XP, Sponge Points, effort points, streaks and streak-preservation features (such as snooze, skip, and holiday/sick mode) are earned, kept, or calculated; and
  • Virtual Items are forfeited if your account is deleted or terminated.

6. Shared Homes and Multiple Users

Benny Premium lets you share a home with other people, such as roommates, partners or family members, and (with a subscription) add multiple homes to one account. If you use these features, you acknowledge and agree that:

  • content within a shared home — such as chore names, schedules, and completion activity — is visible to the other members of that home;
  • you should only invite people you know and trust, and anyone you invite must meet the eligibility requirements in Section 2 and comply with these Terms;
  • the creator or administrator of a home may be able to manage its membership, including removing members, and removing a member (or leaving a home) may affect that member's access to the home's shared content; and
  • we are not responsible for disputes between members of a shared home, though you can contact us at info@thebennyapp.com if you need help with a shared-home issue.

7. Advertising

The free version of the App may display third-party advertisements. Advertisements are removed for active subscribers to Benny Premium. We are not responsible for the content of third-party advertisements or for the products or services they promote, and your dealings with advertisers are solely between you and the advertiser. Any data handling connected with advertising is described in our Privacy Policy.

8. Your Content

You may create content in the App, such as chore names, routines, notes and household or group names (“Your Content”). You retain ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce and display Your Content solely to operate, provide, improve and support the App (for example, syncing your chores across your devices). This licence ends when Your Content is deleted from our systems. You are responsible for Your Content and must have the rights to anything you submit.

9. Acceptable Use

You agree to use the App only for lawful purposes. You must not:

  • use the App in any way that breaches applicable laws or regulations;
  • interfere with or disrupt the operation, security, or integrity of the App or its infrastructure;
  • attempt to gain unauthorised access to the App, other users' accounts, or our systems;
  • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App, except where permitted by law;
  • copy, modify, distribute, sell, lease, or create derivative works of any part of the App without our written permission;
  • use bots, scrapers, or other automated means to access the App;
  • exploit bugs or manipulate the App to gain Virtual Items or premium features unfairly;
  • upload content that is unlawful, harmful, abusive, or infringes anyone's rights; or
  • use the App to harm, harass or defraud others.

We may investigate suspected violations and take any action we consider appropriate, including removing content and suspending or terminating accounts.

10. Intellectual Property

The App — including its software, design, graphics, logos, characters, animations, text and all other content (excluding Your Content) — is owned by us or our licensors and is protected by copyright, trade mark and other intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the App for your personal, non-commercial use in accordance with these Terms. You may not reproduce, distribute, or modify any part of the App without our written permission.

If you send us feedback or suggestions, you agree we may use them without restriction or obligation to you.

11. Third-Party Services

The App relies on third-party services to function, including Google Firebase (our database and backend, subject to Google's terms and data processing terms) and the Apple App Store and Google Play (for distribution and payments). Your use of those services is subject to their own terms and privacy policies, and we are not responsible for third-party services we do not control.

12. Availability and Changes to the App

We are always working to improve Benny. We may add, change, or remove features (including Virtual Items and free features) at any time. We do not guarantee the App will always be available, uninterrupted, or error-free — maintenance, updates, and events beyond our control may affect availability. Where a change materially reduces the benefit of a paid subscription you have already paid for, you may have rights to a remedy under applicable consumer law.

13. Disclaimers

To the maximum extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. Benny is a productivity and motivation tool; we make no guarantee about outcomes from using it.

Australian Consumer Law: Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where our liability for breach of a non-excludable guarantee can be limited, it is limited (at our option) to re-supplying the service or paying the cost of having it re-supplied.

14. Limitation of Liability

To the maximum extent permitted by law, Benny and its team will not be liable for any indirect, incidental, special, consequential or exemplary damages — including loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with your use of, or inability to use, the App. To the maximum extent permitted by law, our total aggregate liability for all claims relating to the App will not exceed the greater of (a) the amount you paid us for the App in the 12 months before the claim arose, and (b) AUD $50. These limitations do not apply to liability that cannot be excluded or limited under applicable law, including under the Australian Consumer Law.

15. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Benny and its team from any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of your breach of these Terms, Your Content, or your misuse of the App, except to the extent caused by our own negligence or breach.

16. Termination

By you: You may stop using the App and delete your account at any time.

By us: We may suspend or terminate your access to the App (or any part of it) if you breach these Terms, if required by law, or if we discontinue the App. Where practical, we will give you reasonable notice.

On termination, your licence to use the App ends and your Virtual Items are forfeited. Sections that by their nature should survive termination (including Sections 10, 13, 14, 15 and 18) will survive.

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the App, by email, or by posting a notice on thebennyapp.com before the changes take effect. Your continued use of the App after changes take effect means you accept the updated Terms. If you do not agree to the updated Terms, you must stop using the App.

18. Governing Law

These Terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia. If you use the App from outside Australia, you are responsible for compliance with your local laws, and nothing in this section deprives you of the protection of mandatory consumer laws in your country of residence.

19. General

Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force.

No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment. You may not assign these Terms; we may assign them as part of a merger, acquisition or sale of assets, with notice to you.

Entire agreement. These Terms and our Privacy Policy make up the entire agreement between you and us regarding the App.

20. Contact Us

Questions about these Terms? We'd love to hear from you: